Frequently Asked Questions
Everything you need to know about our modern Filipiniana collection.
How do I determine my correct size for Mestiza Filipina garments?
Each product page features a detailed size guide. Since our traditional fabrics like Piña and Jusi have minimal stretch, we recommend measuring your bust, waist, and hips accurately or choosing one size up if you are between sizes.
Do you offer international shipping?
Yes, we ship our modern Filipiniana designs worldwide. Shipping costs and delivery times vary by destination and will be calculated automatically at checkout.
What is your return and exchange policy?
We accept returns and exchanges within 14 days of delivery, provided the items are unworn, unwashed, and have all original tags attached. Please note that custom-made or personalized orders are final sale.
How should I care for my delicate embroidered clothing?
To preserve the intricate embroidery and delicate fabrics, we strictly recommend professional dry cleaning or gentle hand washing in cold water with mild detergent. Avoid wringing and always air dry in the shade.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized digital payment options like GCash and Maya for our customers in the Philippines.
Can I request a custom-made design?
While we primarily offer ready-to-wear collections, we do accept limited custom commissions for weddings and special events. Please contact our concierge team via the 'Contact Us' page for inquiries.